Yes!

Blast Off Bounce Inflatables guarantees a safe and enjoyable experience, backed by the prestigious SIOTO (Safe Inflatable Operators Training Organization) certification. This certification ensures compliance with industry-leading safety standards, covering setup, anchoring, monitoring, and emergency procedures. By choosing Blast Off Bounce Inflatables, customers can trust in a commitment to safety and adherence to rigorous protocols. Learn more about SIOTO certification at SIOTO.

We use some of the highest-rated brands of inflatables on the market. They are NJ and PA-approved, based on the quality of the materials, the stitching, and, most importantly, the WATCHDOG BLOWER SIRENS! These sirens use a patented smart chip that automatically detects if the blower shuts off, loses power, or the inflatable suffers sudden air loss! If it detects a problem, it sounds like it’s a 100+ decibel siren! This gives you precise time to help get children off safely! THESE SIRENS ARE WHAT SEPARATE US FROM THE REST!!! WE KEEP YOUR KIDS THE SAFEST!!!    

Yes! We aim to be ONE OF THE CLEANEST inflatable companies in the area! After each of our inflatables is used, they are then, thoroughly, cleaned and sanitized, with high-quality, vinyl products. During the drying process, our team members, carefully, inspect the inflatables, for any damages that may have, previously occurred, so they can be, properly, repaired, before the next rental. We guarantee that your rental will be clean and damage-free before our team leaves the property of your event space.

Yes. We are FULLY INSURED and will, gladly, provide you a copy of our insurance policy, if requested. If your organization requires additional insurance we ask that you contact us in advance to prepare and acquire the necessary documents for your event.

We accept all major credit cards, cash, and checks if discussed before payment. If paying with cash, please have the exact payment. Our staff does not carry change.

Our rentals are first come, first served. To guarantee that you get the inflatable(s) that you are interested in for your event, it is, strongly, recommended that you reserve early. In the event you find yourself booking the day before the event, we may be obligated to add on a minimal fee, to make sure your rental is clean, safe, and ready to go for you the very next day.

We understand that things happen, sometimes, and you must cancel an event. That’s why we have a free cancellation policy period in place, that’s got you covered, from the moment of booking, all the way up to 12 hours before the scheduled delivery time! 100% of your payment will be refunded, and no questions will be asked! However, please be advised that if your cancellation does not fall within the free cancellation period, unfortunately, you must submit the full payment due.

Deposits are not necessary to reserve because we, kindly, ask for full payment up-front. Do not forget to refer back to our free cancellation policy, listed above, which outlines how to get a full refund, if necessary.

Delivery is always free, within our service area boundaries. Please refer to our service area map, located here on our website.

Our company’s number one priority is safety, so, therefore, we do not allow customers to pick up their rentals. We choose to deliver our equipment to you because we stand by providing you with a product that is clean, of great quality, and is, most importantly, set up properly, with your safety in mind. We want your event to be worry-free!

All of our inflatables require power, so if you do not have access to any outlets, then we will, gladly, provide a generator for a small rental fee. Please note, multiple inflatables may require more than one outlet, on different circuits, therefore a generator may be necessary, in these situations.

Our inflatables vary in size. We recommend contacting us to discuss which inflatable(s) you are interested in, and we will be happy to assist you in deciding if the rental(s) will be appropriate for your space.

It is best to have your rental set up on grass, but we, also, would allow you to have it set up on concrete, asphalt, or indoors. Inflatables set up on grass are anchored down by using the proper placement of long, steel stakes that are hammered down into the grass. Please note, that our team members do their absolute best, not to interfere with any sprinkler systems that may be underground, during the setup process; however, if such an accident does occur, we will not be held liable for damages. Setup on any other surface requires the use of sandbags for anchoring. Please note, that we will not set up on sand, gravel, or shells.

IMPORTANT: It is required that you inform us when booking, which type of surface the inflatable will need to be set up on, so we can be sure to bring the necessary anchor equipment, to provide you with the utmost safety.

Unfortunately, we are not, legally, allowed to set up an inflatable, at most parks/ preserves. Each park/ preserve has its own separate rules that we must follow. Please note, we, also, may use our discretion, as to whether or not your inflatable may be set up, at the location you are interested in; therefore, we may be, regretfully, obligated to cancel your rental, if you book online, without prior approval.

If it is too windy, for safety reasons alone, we cannot set up any inflatables. Here in Florida, there is almost always a chance of rain. Depending on the rain chance percentage, we will either choose to forgo the event or leave the decision up to you, the customer. If either chooses to discontinue the event, due to weather conditions, then 100% of the payment will be refunded. Once the decision has been made, and the initial setup of the inflatable has already taken place, then, unfortunately, no refunds will be issued.

Directly after booking your items, you will immediately receive an email confirmation, and an invoice will follow. A team member will call you within 24 hours to confirm the details of your rental and the following steps to finalize your rental.

Yes. Please make sure there is a 6-foot clear path from the area from which the inflatable will be unloaded to the event area space. We will not unload any inflatable if it needs to be taken up or downstairs. It is also appreciated that your event space and the path leading up to the event space are free of any animal waste, so we can continue to keep our inflatables free of any contaminants.

Rules will be discussed with the customer and will be posted, near the entry point of each inflatable. RULES MUST BE FOLLOWED. These rules are:

1. NO SHOES 

2. NO SHARP OBJECTS

3. NO GUM CANDY, OR SILLY STRING 

4. ONE PERSON ON SLIDE AT A TIME 

5. REFER TO THE YARD SIGN FOR THE TOTAL PATRON WEIGHT FOR EACH INFLATABLE 

6. DO NOT OPEN ZIPPERS OR FLAPS 

7. DO NOT SLIDE HEAD FIRST 

8. DO NOT CLIMB ON THE OUTSIDE WALLS OF THE SLIDE

9. IF THE WATCHDOG SIREN SOUNDS, GET OFF IMMEDIATELY

10. HAVE FUN!

NO! After our team members set up the inflatable, it may not be moved or relocated, in any way, for any reason. The location and proper placement of the inflatable will be discussed with the customer, and also, determined by our staff before it is unloaded. Do not attempt to move or shift any of the equipment after delivery. 

Damage to the inflatable, which requires slightly more effort, during the cleaning process, such as gum, candy, or silly string, will result in an additional $100 fee. Any significant damage, such as a cut in the vinyl, will result in the cost of the repair or, possibly, unit replacement. Please note that the owners of Blast Off Bounce will determine the damage’s final judgment. Please inform our team members if you notice any damage to the inflatable before our staff leaves the property, so you are not held accountable. Normal wear and tear is not the responsibility of the customer.